Horrible service. They force you to buy an extended insurance from them, even though we already got an AXAinsurance. Big discussion on that. It is also not possible to pay with another credit card ( my husbands) or debit card.
When you choose for that, they said that it was only possible when chosing for their insurance.
About QEEQ:10.0/10
Always ok
Reply by Qeeq:
Thank you for choosing QEEQ and for sharing your experience with us.
We apologize for any confusion caused by your purchase of insurance at the counter. It appears that you had already purchased AXA insurance through our website, so there was no need for duplicate coverage at the counter. To avoid any unnecessary costs, we kindly ask you to present the AXA insurance letter when picking up the car to decline any additional protection.
If you require any further assistance, please do not hesit
The customer care service was just terrible!! We were a little bit late to pick up the car and was impossible to talk with him by telephone!
I also was charged with a airport fee which was imposed to be included in the price EasyRentCars charged me. I don't think I will repeat.
Les loueurs sur place obligent à prendre une assurance tous risques non prévue dans le contrat.
Je m'étais assurée avant de partir de savoir s il y aurait des frais supplémentaires et une personne EasyRentCar m'a confirmé que je n aurai rien à débourser de plus que le carburant.
Or l assurance toys risques obligatoire vendue par le loueur augmente la valeur du véhicule de 20 euros par jour ce qui est scandaleux.
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