Dont go to firefly barcelona

Firefly staff are great, decent fleet of cars I'm happy doing business with them!

Despite handing my car back in perfect condition, on time, in the correct bay without any issues I've since received a strange phone call asking where the car was and when I said I'd already dropped it off they apologised, then the following day I got a missed call followed by an email asking my why I hadn't dropped off the car the previous day. Very strange and anxiety provoking, I'm glad I took photos of the car in situ of the car after I dropped it off. Completely unprofessional and best avoided entirely it you do t want strange worrying follow cars from them. You get what you pay for I suppose.

I rented this car and chose firefly because of the Promotion of $1 a day. However, it turned out of that going from Spain to Portugal cost me €80, and an extra driver cost me €80. They also charged me some strange amount for gas. In total it turned out to be one of the more expensive car rentals in my life. The line was long, I guess I wasn't the only one who liked the promotion. The staff was ok, although they giggled and chatted a lot more than I thought was necessary. The returning of the car was a smooth and quick process, 10 out of 10.

The booking process as smooth and quick. No complaints here at all. Excellent site.

the money was left without deposit.

very good very easy very cheap

Had a very long wait of one and a half hours to get the keys at the airport. Firefly knows in advance when people are arriving to collect cars and how many. Why are arrangements not made to deal with customers in a timely manner? The customer service representative did not apologise for the wait. I had 3 young children and it was 11pm at night. Instead he had a go at trying ti confuse me into buying extra insurance.