A great car hire experience

The worst car rental experience I have ever had. An absurdly disorganized pick up that took close to an hour. Then the woman at the front desk insisted I pay a refuelling fee of €23, even though I said I would refill the tank before returning! She said, "if you don't like it, rent somewhere else". I will never deal with Goldcar again, I don't know how they are still in business.

I am still waiting for the deposit unblocking after returning the car. Hope all will be ok. The car received was a free upgrade compared to what I booked so it was very nice.

As expected - have used them before and consistently good - worth remembering to check your car for any scratches etc before leaving the airport.

Regarding the car and location of offices are very good. Unfortunately I paid higher price for rent car as was declared on Easyrentcars. It was surprise that I should pay additional something.