The car was impounded and towed by the police. The rental company charged me €1100, and I did not receive any calls or messages. I have no idea how they charged such a large amount. Typically, even police fines are not directly collected by the rental company. I consulted my Spanish friends, and they confirmed that the police cannot issue fines to the rental company. So I suspect the rental company charged me arbitrarily, and the amount is huge and unreasonable. I am still waiting for a response from the Zuzuche platform!!!
The car rental was 800, but I had to pay an additional 2400 in taxes at the rental office. The website didn't mention the total would be 3200, which feels deceptive.
Got charged an extra €139 at the desk, still don't know what for... Poor customer service
About QEEQ:8.0/10
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