When picking up the car, they noticed we had a lot of luggage and upgraded us to a larger vehicle at the same price. The car was brand new, easy to operate, and the service was excellent. Returning the car was a bit difficult to locate, and we ended up paying a £5 parking fee after spending 2 minutes in the airport parking lot. The deposit was refunded the next day, which was very good.
They got my booking mixed up with someone with the same last name. Utter morons
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