Hidden charges during vehicle pickup. I booked a Hyundai TUSON but was given a Q2. I doubt if Q2 and TUSON are in the same category. In the end, I had to pay an extra 6000 to get a Q3. This is a hidden price increase tactic. If Hertz doesn't have your reserved model, they upgrade you to a higher category for free. That's the difference.
Very professional and considerate! We initially booked a Mercedes B-Class, but seeing that we had a lot of luggage, the staff upgraded us to a brand new Touran. Awesome!
“La voiture ne correspondait pas a ce qui etait annoncé”
About Europcar:6.0/10
Nous avons eu 3min de retard pour le retour du véhicule, il n y avait aucun service client joignable en ligne rapidement et surtout l agence n a pas cherche a nous contacter pour nous demander ou on en était...que ca allait fermer! Nous sommes arrives... a l agence a 18h03...fermee! On ne nous avait pas informes de la procédure a suivre en cas de retard... donc grosse perte de temps au retour!!!
Ordered Peugeot Van or similar, but was given a Seat Arona at pickup, asked to swap as needed a bigger boot size, so car was swapped to Toyota Verso which had a much bigger boot. Car was damaged on 2 panels, but that was not an issue. Less than £300 held on my card whilst renting. Had my own 3rd party excess insurance which was fine. Have used Europcar in the past multiple times and never had a problem. Would use again without hesitation.
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Europcar in France
Valentina Bethune
-
-
-
-
View more >Lester Melville
-
-
-
-
View more >C de M
-
-
-
-
View more >-
-
-
-
View more >J.Hawkes
-
-
-
-
View more >