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Live chat Email us Service Code: 1507706157
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Reviewed: Thu, Aug 8, 2024
About Locauto: 8.0 /10
Overall satisfied. Both pickup and drop-off were at the airport, but you need to call in advance to confirm the exact location. If you don't have full insurance, be sure to mark all existing vehicle issues with the staff during pickup; otherwise, there could be major problems during drop-off! I bought full insurance at the airport and assumed the staff had already marked all issues when I picked up the car, but many previous scratches and dents were actually not noted. When returning the car, the staff claimed there were scratches. Luckily, I had full insurance and the initial video, so I wasn't charged extra. Otherwise, I definitely would have been charged! Make sure to buy full insurance at the airport from the car rental company, not just through the app…
About QEEQ: 8.0 /10

Relevant Reviews on Locauto in Italy

Anonymous

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Reviewed: Wed, Mar 11, 2026
About Locauto: 10.0 /10
I really like this company. They come across as very professional and careful, the cars are all in excellent condition, and they handle any issues really well.
About QEEQ: 10.0 /10

Gustave Gold

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Reviewed: Thu, Oct 9, 2025
About Locauto: 10.0 /10
The staff at the rental company will try to promote services like prepaid fuel and insurance. After informing them that I've already purchased insurance online, they didn't push further. The car provided wasn't the exact one I booked, but it was of a similar size. Cars in Europe are generally quite small. When I picked up the car, I felt the fuel tank wasn't completely full and was about 1/10th short, but I couldn't be bothered to argue and just drove off. Returning the car was straightforward—just fill the tank completely. The car had some scratches or dents beforehand, which were all noted with pictures on the tablet, making the return process very smooth.
About QEEQ: 10.0 /10

Lambert Southey

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Reviewed: Fri, Jul 4, 2025
About Locauto: 10.0 /10
Very good.
About QEEQ: 10.0 /10

Cornell Warner

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Reviewed: Wed, Jun 18, 2025
About Locauto: 8.0 /10
The staff had a great attitude, and they only informed us about the insurance without any hard selling. Also, they didn't charge a high deposit. Perhaps because the company is relatively small, there weren’t many cars available. We booked a Volkswagen T-Cross but ended up with a SEAT car under the Volkswagen brand, which had over 40,000 kilometers on it. There was a steep parking garage that the car almost couldn't climb.
About QEEQ: 10.0 /10

Christ Austen

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Reviewed: Mon, Aug 5, 2024
About Locauto: 10.0 /10
Satisfied, convenient and efficient.
About QEEQ: 10.0 /10

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