Only one member of staff on during a busy time led to long queueing time and then when arrived, had run out of the vehicle type I'd paid for. Had the option of an electric car or a minivan.
“Não estou sendo atendido na resolução do problema, já paguei e estou sendo cobrado novamente.”
About Budget:8.0/10
O carro, o modelo, Ford Escape, nos atendeu muito bem. O Veículo já era bem rodado, tinha algún riscos, tinha manchas no interior. Estava limpo e preparado para nosso uso.
About QEEQ:8.0/10
Não achei um telefone com quem falar, pois estou sendo cobrado pela segunda vez. Quero resolver isso e não estou achando facilmente uma forma de resolver.
“Great experience, nice app, very supportive customer services”
About Budget:10.0/10
they charged me for several extra packages that I didn't request or sign for, and when I escalated after car return, they started returning piece by piece those extra fees
Initially the car provided had issues with tyres then car was changed after couple of days which wasted some of my time. It took more than 15 minutes to speak with some on call center as all options had machine talking. Other than that everything else was smooth!
About QEEQ:10.0/10
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