Only one member of staff on during a busy time led to long queueing time and then when arrived, had run out of the vehicle type I'd paid for. Had the option of an electric car or a minivan.
I had a very bad experience. There were long queues, and the staff kept coming up with various reasons to make us upgrade the car by paying more. The car they provided wasn't the one we reserved, and the trunk couldn't even fit our luggage. We had to pay extra to get a suitable car in the end.
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