QEEQ cleared up a mix up at pick up and everything was good after that.
Angel
United States
Reviewed: Mon, Mar 24, 2025
About Hertz:9.0/10
Car was good. I only had a problem with Hertz as I had a late flight and called them directly as I am a member and asked if I could just go straight to my car. When I called and said I was a member, they asked for my membership number and then they proceeded to cancel my original reservation and rebook it and a much higher rate without telling me. Why? Who knows. This caused confusion at pick up to say the least. I took the car and decided to sort it out later. QEEQ took care of this for me after I called them and explained what had happened.
Like: I LOVED the cost, but the experience was amazing and easy. I will definitely go through your company and Hertz in the future for all my travels as long as they are like this one!
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QEEQ cleared up a mix up at pick up and everything was good after that.
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