The pick-up and drop-off process was very convenient, but the staff at the store had a poor attitude. They were very enthusiastic at first, but their attitude changed immediately after I declined their upgrade sales pitch.
I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.
Didn’t get the car that we booked so the interior wasn’t as big. We had a pram and car seat and knew it would all fit in the original car booked so more than disappointed considering they advertise they guarantee you get the car you book.
About QEEQ:10.0/10
Happy with the booking process didn’t use the price drop protector as made a late booking. Would have been very pleased with the whole process if we had received the car we had booked.
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