We rented two identical Peugeot 5008 cars, one needing diesel and the other requiring gasoline. Before departure, we specifically asked the staff what type of fuel to use, and she said 'all diesel,' which completely misled us. After refueling the gasoline car with diesel, it broke down, and we ended up paying over 20,000. This couldn't even be covered by the insurance. We feel utterly deceived.
The experience this time was excellent! I've been using QEEQ for many years and have never encountered any issues. For this business trip, I chose to pick up the car at the train station and return it at the airport. The entire process was very smooth. Driving in Paris is indeed challenging, but I didn't face any major problems. Remember to park in secure lots with proper security for safety! The most surprising part was that the car rental company provided a Lexus RX450, and it was a pleasure to drive. Fuel costs for the two days were only around 30 euros, with a driving distance of roughly 100 kilometers.
After waiting for 1.5 hours to pick up the car, we were informed that there were no cars available and were told to take a taxi to the airport to get a car. They promised to reimburse the taxi fare within 2-3 days either to our card or in cash. However, by Thursday, we still hadn't received the reimbursement and they didn't respond to our emails. When we went to the location to ask, they said they needed to consult their superior.
Not enough staff. The waiting time was quite long.
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