I told the front desk twice that I didn't need to book additional insurance, but when signing, the document still showed a daily insurance charge of several dozen dollars. After noticing the issue, they finally canceled it. Very disappointing.
The car given was different from the one booked. A deposit of $254 was charged, and there was an additional unknown charge of $24, totaling over $278, which was not refunded. Online reviews are also bad. A scammy business. I hope there won't be any further cooperation.
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