The car pickup process went smoothly. We also rented a child seat and tire chains. However, when picking up the car, the staff mentioned it had a full tank, but it actually only had 3/4 of a tank. Additionally, while skiing in Chamonix, it started snowing, and we discovered the tire chains provided by the store were too small and couldn't be put on. Unfortunately, we had to waste half a day waiting for the snow on the ground to melt before heading out.
The pick-up location is easy to find; the service is attentive and friendly; the car is in great condition, a brand new 2024 Clio; returning the car is convenient.
The pick-up service attitude was not great, and they did not give a complete explanation of the car's condition nor did they provide precise directions to the parking lot. The car had 80,000 kilometers and its condition was poor, with an engine that roared like a tractor. The benefit was that there were contracts and instructions available in Chinese. Entering and exiting the parking area was somewhat challenging, mainly due to the airport's road design which requires taking detours if you miss an exit. Therefore, it's essential to allocate sufficient time.
Overall it was good, but I had to circle the drop-off location twice as the sign for the parking lot was a bit small
About QEEQ:10.0/10
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