It was very convenient to get the shuttle bus at Los Angeles airport. The driver was very polite and helped with the luggage. The rental company operated in an orderly manner. No aggressive insurance upselling encountered.
Originally booked a Chrysler 200, but found that the trunk wouldn't lock when closed, making it accessible to anyone from the outside. The staff couldn't solve the issue and no free upgrade was offered, so we had to switch to a Hyundai. Very disappointing!
Found the desk staff treated me like just another number and did not care. Choice of cars was excellent.
About QEEQ:8.0/10
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