Good

Probably because it was late, there was no shuttle bus from the airport to the pickup point, which wasn't close by. We had to spend 25 euros on a taxi. The service lady kept pushing insurance on us, even though we told her we had full coverage. This wasted 30 minutes of our time.

Quick pick up procedure. Appreciate the photo instruction re notification of any scratches on pick up as always concerned I might miss something before I drive the car away.

Car was dirty (but you can return dirty as well - so no problem). Its really hard to find pickup point on Cagliari airport. Instead of Fiat 500 we received Pegueot 208 (its still the same car class). Please remember to check vehicle condition because not all of scratches, dents and windscreen dents was included in car documentation prepared by the rental company.