This car rental company is terrible. They intentionally guide customers to buy insurance. Since I clearly stated I didn't want to buy it and didn't read the contract carefully, I was ultimately charged over 2000 for full coverage.

There were quite a few upsell attempts, but I declined all of them. I forgot to refuel the car before returning it, so I was charged a service fee, which was quite expensive! Remember to return the car with a full tank. For the first time, I was charged an emissions fee, and there was another fee that I didn't quite understand, which was also quite expensive. I booked a manual transmission car but was given an automatic one; the vehicle was brand new.

The pick-up and drop-off processes were smooth, and the fee explanations were clear.

The pick up and return were excellent . The vehicle was upgraded and in good condition

The booking process was easy and would recommend to any one

Friendly, English-speaking staff at the Vigo downtown location. Fast pickup, good road trip.