Took a long time getting the car. Hertz desk was very busy so the waiting time in queue was long. Once at the desk I was told the cars weren’t available and I had to wait. The queuing process was chaotic and disorganised.
“Overpaid for a smaller vehicle, had no idea who to complain to to rectify the situation.”
About Hertz:7.0/10
Paid extra for a vehicle that would seat 7. The car did not seat 7, it seated 5. When I spoke to the Hertz staff she indicated that the car does seat 7 and told me it has a third row seat. I went back out to the car to check and It did not. She told me the only other car they could offer me would cost an additional 100.00 per day.
Like: Easy fast pic up and drop off Dislike: No issues
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Very convenient and easy process.
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