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Search for ACE Rental Cars Car Hire in Melbourne

Bad experience with ACE

Reviewed: Mon, Jul 29, 2019
About ACE Rental Cars: 4.3 /10
The customer service of Ace is very poor. Michael and Jake were very unhelpful and showed no interest in job. Jake was very rude and refused to come out when I had to ask something about the hand break. He said its not his responsibility. All I did i asked to show the hand break as it was at the foot site. A smirk on the face and doesn't care attitude. I have given back the another car I rented the last week 6 days back and bond payment of that car is not yet released. I am still chasing them. Never going back to ACE.
About QEEQ: 10.0 /10
Great, thank you Easyrent cars. Please remove ACE from your list.
Toyota Corolla Hatchback image
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Evelyn Gallacher

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ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Oct 6, 2024
About ACE Rental Cars: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

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Compact SUV | Mitsubishi ASX or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Apr 8, 2024
“Very smooth experience.”
About ACE Rental Cars: 9.0 /10
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ: 10.0 /10
Super easy to use and a far superior price to anything else.

Adrian

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Sep 26, 2019
About ACE Rental Cars: 9.3 /10
Got upgraded. The folks there were very friendly and helpful. It's difficult at first to locate the shuttle bus but as this was the second time, it was easier.
About QEEQ: 10.0 /10

S.Adejo

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Full Size | Toyota Camry or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Jun 28, 2019
“It’s excellent experience renting a car with ACE. Great price great options”
About ACE Rental Cars: 9.0 /10
Yes For the price you can get any where
About QEEQ: 10.0 /10
Great customer service guys welldone

N.Olney

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Intermediate | Toyota Corolla or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Feb 18, 2019
“Hassle free - no problems!”
About ACE Rental Cars: 9.0 /10
Friendly and helpful staff member. Had no issues at all. Pick up from airport was easy and drop off equally as good.
About QEEQ: 10.0 /10

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