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Terrible slow collection experience with awful Hertz

Reviewed: Mon, Jul 29, 2019
About Hertz: 5.3 /10
Utterly appalling pick up experience. Huge very slow queue. Way way worse than all the other rental car people at the same airport and time. Incredible that they had apparently made no effort to staff up or flexibly on a very busy Saturday and their process was itself useless - very paper driven rather than online and ready in advance which again the other companies had done (a relative was picking a car up from Budget so we had direct experience of that on the same day). in short - hugely disappointing.
About QEEQ: 8.0 /10
All worked well thank you.
Full Size Van | Opel Vivaro or similar

Relevant Reviews on Hertz in France

Tyrone Kelsen

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Reviewed: Wed, May 16, 2018
About Hertz: 8.0 /10
There were virtually no lines, and several staff members were assisting at the counter simultaneously, which was very efficient.
About QEEQ: 8.0 /10

Hiram Gresham

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Reviewed: Mon, May 14, 2018
About Hertz: 6.0 /10
About QEEQ: 10.0 /10

George Anthony

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Reviewed: Wed, Aug 19, 2015
About Hertz: 10.0 /10
The service was enthusiastic.
About QEEQ: 10.0 /10

Joy Julian

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Reviewed: Wed, Oct 28, 2015
About Hertz: 10.0 /10
The lady at the front desk in France was really nice and efficient. The first car we got was an Opel, but the trunk was too small. After mentioning it to the front desk, they swapped it for a Nissan, which was still small, but we didn't want to complain further, so we made do. So, don't pick up your car at 8 AM! It's very important. They tend to give you less desirable models first. My luggage, which was 26 and 22 inches, couldn't fit in the trunk, one had to be placed in the front seat.
About QEEQ: 10.0 /10

Maddyk

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Economy | Renault Clio or similar
Reviewed: Sat, Jun 22, 2019
“The actual car and the booking process was fantastic. Just not hertz!”
About Hertz: 6.7 /10
Hertz were the worst rental experience I have ever had. They were terribly unorganised, rude, slow and had no idea how to handle the amount of people waiting for a car. We had no one check the car with us and many scratches and dents on the car. I will avoid hertz from now on!!!
About QEEQ: 10.0 /10
As always a great booking platform, easy to use and great filters and options!

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