Quite good

The service was enthusiastic and efficient, and the procedures were simple.

Very good. We didn't buy insurance, and the staff just took a quick look at the car when we returned it. We were worried there would be a strict inspection without insurance, but it was totally unnecessary to worry. Picking up and returning the car was very convenient, even though it's not inside the airport, there are shuttles, and it's close to the airport. Very convenient.

Many people choose HERTZ, but we opted for the cheapest option regardless of the company. Although we were a bit worried about the service or car quality, we went with it due to budget concerns. In fact, East Coast Rentals' service was excellent. The only slight inconvenience was that it’s not at the airport, requiring a company shuttle to pick up the car. As soon as we arrived at the lot, we saw a fleet of spotless white cars, all very new. There were no hidden requirements; they simply asked if we wanted to purchase insurance without pushing it. The paperwork was done quickly and we drove off. After returning the car, we even received a text message about the rental details. Great value for money!

Experience and price was good except for the pick up part that took longer than anticipated

Experience and price was good except for the pick up part that took longer than anticipated