The pick-up process was more than 2 hour long: about 45 min waiting for shuttle bus, and 70-80 min waiting time at the car rental site. At the shuttle bus station there were about 40-50 people waiting and there was only about 10 sitting place the other 30-40 people standed on the sun. There wasn't any comment, info there if you can also walk to the car rental site as it was onl around 800 m distance. On the car rental site there wasn't any sitting place so we had to stand for more than 1 hour... The rental was only long time, the agent couldn't tell the exact amount of the deposit and she missed the my card expiration date and she asked me to call the bank because he didn't know why the bank didn't accept my card. The car was ok, the drop-off was ok.
About QEEQ:10.0/10
Smooth rental, good price, quick answer after contact detail change request.
“Everything was great until dropping the car off in Venice. Was charged an extra €49 in Venice!!”
About Thrifty:7.3/10
Can't charge someone an extra when there is no documentation about it at the time of rental! Not in my contract and no mention of it before. Still waiting for a refund!!
Like: Super-offer, friendly staff, good car Dislike: Too much time spent for picking up
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View more >Dislike: Too much time spent for picking up