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It was a horrible and took 2 hours for pickup

Reviewed: Mon, Aug 5, 2019
About GREEN MOTION: 5.3 /10
Terrible experience as it took more than 2 hours to pick up the car. Only one person on the counter and two customers in front of me in the line. My turn came after 90 minutes. They came up with another addition of $46 to add to our own insurance and which was not listed when we had booked the rental. When we did the drop off we had to wait more than 30 mins for the shuttle. It is supposed to be pickup within 15 mins but the person on the first shuttle did not take us even though he was going to airport but not for our Airlines. He told us the next driver will take us for our airline which makes no sense. The second driver also tried to go the same that next driver will take you for United but we had to tell him we couldn’t wait another 15 mins so please drop us.
Standard | Volkswagen Jetta or similar

Relevant Reviews on GREEN MOTION Orlando Airport

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Compact | Nissan Versa or similar
Reviewed: Mon, Aug 19, 2019
About GREEN MOTION: 10.0 /10
They upgraded me to a midsized car for the same price.
About QEEQ: 10.0 /10

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Compact | Nissan Versa or similar
Reviewed: Tue, May 28, 2019
About GREEN MOTION: 3.7 /10
The seating was stained. AC was poor. The 12 volt outlet did not work making it difficult for charging the GPS which is critical when your in a new area. Had to purchase extra insurance or I would not get the car cost $170+ unnecessarily as I have rental car coverage through my provider. Never did this with National or Budget.
About QEEQ: 10.0 /10

P.Marshall

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Mon, May 13, 2019
“I would rent again”
About GREEN MOTION: 10.0 /10
I booked a 7 seater as per what was shown on line. However the first car offered on site could sit 7 but would have been very tight and there was literally no room for luggage. We had 3 kids 10-14yrs so smaller luggage so I couldn’t imagine 7 adults with larger luggage. The offer of a smaller 7 seater needs to have clarification that it will not fit any luggage. The girl at the counter realized our dilemma and was incredible to help us out. She was outstanding.
About QEEQ: 10.0 /10

L.Weaver

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Standard | Volkswagen Jetta or similar
Reviewed: Fri, Apr 12, 2019
“Inexpensive rental on a short notice.”
About GREEN MOTION: 9.0 /10
I was hesitant to try Green Motion since I’ve never heard of the brand but it was a good experience. The staff were very friendly.
About QEEQ: 10.0 /10
The price offered was very reasonable and cheaper than the more popular third party brands. I like the significant price differences with protection vs. not.
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K.Schwarz

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Compact | Nissan Versa or similar
Reviewed: Thu, Mar 14, 2019
“Inexpensive rental but pain at the pick-up”
About GREEN MOTION: 5.0 /10
At pickup location, they made me pull up my insurance policy information to make sure I had adequate coverage and also put on a $500 hold on my credit card. If I did not have online access to my insurance policy, they probably would have made me get their coverages. Also, they tried very hard to push their toll payment service for $13/day by telling me that I would likely be paying up to $25/day and this would save me money. I declined and only paid about $2.00 per day in tolls during by 4 days in Orlando.
About QEEQ: 8.0 /10

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