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Disappointed

Reviewed: Mon, Aug 5, 2019
About Europcar: 7.3 /10
Car was not big enough it was a Vauxhall moka and not a Skoda Octavia and it was a petrol model having thought it would be diesel as per last years booking, car had scratches and dints all round which i pointed out when they only had 1 scratch registered and had to amend paperwork, overall very disappointed with vehicle,
About QEEQ: 10.0 /10
Easycar was smooth and helpful
Intermediate | Skoda Octavia or similar

Relevant Reviews on Europcar in United Kingdom

L.Harney

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Compact | Mercedes A Class or similar
Reviewed: Thu, Aug 22, 2024
“Great team to deal with”
About Europcar: 10.0 /10
Josh at the counter in Edinburgh was just fabulous to deal with. Cannot fault him, the car or the drop off team.

J.Norton

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Wed, Jun 19, 2019
“My experience was amazing.”
About Europcar: 10.0 /10
The gentleman behind the counter gave us a free upgrade a small SUV, because we had two booster seats. He explained everything and in turn I upgraded my insurance. I dont know his name, but the staff were great and understood that there was going to be four people in the car. Highly recommend.
About QEEQ: 10.0 /10
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A.Iregbu

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Compact | Hyundai i30 or similar
Reviewed: Wed, May 22, 2019
“Wouldn’t recommend awful customer service.”
About Europcar: 7.0 /10
Very rude and car was dirty and wasn’t full of fuel.

S.Brown

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Compact | Hyundai i30 or similar
Reviewed: Wed, Sep 12, 2018
“Pleasantly surprised”
About Europcar: 8.0 /10
Like: Pleasantly surprised by how helpful the Europcar office staff were with limited upsell.
Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.

H.Mohamed Noor

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Mini | Fiat 500 or similar
Reviewed: Fri, Jul 20, 2018
“Value for Money”
About Europcar: 10.0 /10
Like: Completly satisfied with the booking I made with easyrentcars. The car has been upgraded to a bigger car. The staffs are nice and friendly. Highly recommended.

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