Good rental company with very well maintained cars
United Kingdom
Reviewed: Tue, Aug 6, 2019
About Alamo:10.0/10
Very fast and easy check in process. The staff at the counter was very helpful and did not try to push any insurance.. Car quality was good, in fact it was a new car..
The overall service was quite good. Both pickup and drop-off were very convenient. The staff, especially during the return process, was very polite. A major advantage is the relatively low deposit of only 200 GBP.
Vehicle was great, felt like an upgrade because of the quality and newness - really enjoyed driving it.
Curtis checked me out and back in, he was super helpful answering my questions on pick and checking the car condition with me. He was fast on the drop off too. Very respectful and helpful employee, represented Alamo very well!
About QEEQ:10.0/10
Didnt get a price drop this time. Booking was easy. Only confusing thing with Qeeq is the deposit and then additional payment on pick up, might be good for Qeeq to include the original quote in the receipt to show it matches the original quote,
I booked a small premium, they had no
Options only I’ve car in a class above that had scratched and wasn’t in good condition! Usually Alamo are good but this time let me down abit.
Like: Staff members great Dislike: Upsell of CDW excess. Should have been included in first quote.
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Customer Service
Good rental company with very well maintained cars
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View more >Dislike: Upsell of CDW excess. Should have been included in first quote.