It’s was an easy process!!!

There is a somewhat unreasonable clause. You can pick up the car before the scheduled time, but you must note that the return time will be accordingly earlier (no notification, direct fee deduction). If you pick up the car after the scheduled time, the return time will not be extended, and it remains as per the original booking.

The wait wasn't long, but they said the reserved car was not available and offered a lower class vehicle. After explaining that it wasn't acceptable, they told us to wait. Later, another staff member came and provided a vehicle of the same class as reserved.

Inside the car was clean, thanks. But the windshield and outside body was not clean.

All good. Tanx

There was only one agent at the counter with a line of about 15 people. He was doing his best, but the Hertz people should have anticipated the high volume of arrivals coming in. All the other car rentals had at least two people serving customers and they expedited their rentals very fast. After close to an hour standing in line, they finally got another agent to help out. Needless to say, I arrived at my final destination at 2:30 am instead of 1:30 am as planned. Other than check in, everything else was great. Return was very fast.

Like: Good friends great food and plenty to drink
Dislike: Rain