Very comprehensive, efficient, and accurate information.

As the Airports are busy place, you need to keep at least 2 people for processing.

Difficult to get a quote on comprehensive insurance and when i did, it did not match that quoted at the counter which was higher, the desk assistant was helpful in sorting this out Europcar had non of our details in the system or any other customers so it was an over an hour to process six customers with only one member of staff on duty, created for a poor customer experience

Note that high end cars require 2 different credit cards

Value for money