Double billing, very chaotic

The car wasn't the one we booked, it was downgraded significantly. The staff's attitude was poor. Be firm when dealing with them.

1. Both the Kayseri Airport pickup point and the Izmir Airport drop-off point were not clearly marked, causing quite some confusion. 2. The car provided had an empty fuel tank, and I had to put in some fuel to start it! Finding a gas station immediately after starting the journey is very inconvenient for first-time visitors. 3. The front tires of the car were severely worn out with barely any tread left, which was nerve-wracking during driving.

Excellent

Excellent

1-the car was exhausted with many scratches and breaks sounds. 2-I requested them to check tire pressure but they didn’t, I did It myself. 3-they didn’t show me the car scratches at pick up only they gave me the paper. 4-I felled the tank but they charged me 50 Turkish Lira. 5-they speaks very little English. 6-car requested was different. 7-lady at counter was professional but with little English.