Downgraded with no reason

Portugal

Reviewed: Fri, Aug 16, 2019

About SURPRICE RENT A CAR: 8.3 /10

Very friendly stuff at the car rental place. I booked a compact class but this type of car has not been available at the pickup location and I was offered no alternative. Furthermore as I hit a bumper, the official seat dealership has listed the damage by 200 euro and the car rental company charged around 470 euro for this damage.

About QEEQ: 8.0 /10

Compact | Ford Focus or similar

14-day rental

Relevant Reviews on SURPRICE RENT A CAR in Portugal

Aaron Ricardo

Portugal

3-day rental

Reviewed: Wed, Jun 19, 2019

About SURPRICE RENT A CAR: 4.0 /10

s.Koonce

Portugal

3-day rental

Mini | Peugeot 108 or similar

Reviewed: Wed, Feb 12, 2020

“Madeira not easy to drive there”

About SURPRICE RENT A CAR: 9.7 /10

The car didn't have much power

About QEEQ: 10.0 /10

S.Walker

Portugal

8-day rental

Compact | Fiat 500l or similar

Reviewed: Wed, Aug 21, 2019

“Awful.”

About SURPRICE RENT A CAR: 6.0 /10

Terrible service. We had to wait 4.5 hours to collect our car and another 90mins for the shuttle to get us to the airport after drop off.

About QEEQ: 8.0 /10

Fine.

A.VAUGHAN-HARRIES

Portugal

4-day rental

Premium | Mercedes-Benz C Class or similar

Reviewed: Tue, Jun 4, 2019

“Didn’t get Mercedes we ordered and charged extra insurance and £200 for road tolls!!!! Beware!!”

About SURPRICE RENT A CAR: 3.7 /10

Terrible experience and total rip off Merchants by charging extra car insurance and £200 for road tolls. Too late to question bill as we had a flight to catch, but absolutely no way we drove through £200 worth of tolls! Disgusting and please be aware that this company is not based at the airport as stated!

M.Crowe

Portugal

12-day rental

Compact | Fiat 500l or similar

Reviewed: Sun, May 19, 2019

About SURPRICE RENT A CAR: 6.7 /10

Had to wait 10 to 15 minutes for pick up of shuttle bus and depot about 10 mins from airport and difficult to fined when returning car We were charged another 35 euros as they said we were late but when booking the car rental we stated pick up time 8.00pm and we were there at 7.50pm and suttle bus didn't arrive till 8.05pm also told if we used the toll bridge by mistake we would be charged another 35 euros other car rental companies would just charge us the toll bridge charges so we will not be hiring from Surprice again

Downgraded with no reason

Relevant Reviews on SURPRICE RENT A CAR in Portugal

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