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Search for ecovia Car Hire in Bergamo

highly disappointed with ecovia service

Reviewed: Sun, Aug 18, 2019
About ecovia: 6.7 /10
1. Ecovia provide the car with half fuel tank, but did not mention it in a document. I was not able to identify this on pick up, since the dash board has 2 fuel meters: CNG and Gas, I was lookin on the Gas, not being aware of the 2d. I've sent an email, requesting to confirm this done by intention, few days later to both central and pick-up (Bergamo airport) office, but got no reply. Have remind them 2 time more, got no reply. They eventually replied right after my car was returned, but did not relate to my question at all. Finally, I requested to refund me for half tank, as I returned the car, but there was no refund. 2. Ecovia provide me with a car with CNG fule, which was highly uncomfortable to find a fule station for it. On counter they said they have only this kind of car.
About QEEQ: 8.0 /10
Seat Leon Estate image
ecovia
Bergamo Airport(BGY)
Bergamo
Italy
Compact | Seat Leon Estate or similar

Relevant Reviews on ecovia in Italy

Donald Dickens

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ecovia
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Thu, Sep 11, 2025
About ecovia: 10.0 /10
The counter for processing car rental procedures is very efficient. The pickup is on the 4th floor, and the staff provided a detailed sheet marking all existing scratches on the car. The return process was also very efficient; the staff took a quick look and some photos to complete the inspection. Initially, I was worried they might nitpick, as reconfirming all pre-existing scratches could take some time, but this did not happen. I highly recommend this car rental company.
About QEEQ: 10.0 /10

C.Brovelli

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Mini | Fiat 500 or similar
ecovia
Rome Ciampino Airport(CIA)
Rome
Italy
Reviewed: Wed, Feb 26, 2020
“Smooth service, great customer service.”
About ecovia: 9.0 /10
Ecovia staff is always helpful and friendly, this time the rental office was kind of difficult to find and I had to wait about 10-15 mins together with another client as the desk was unmanned. In any case, I’ll be happy to rent with them again.
About QEEQ: 10.0 /10
Great service!

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Economy | Fiat Panda 2 Doors or similar
ecovia
Venezia Airport(VCE)
Venice
Italy
Reviewed: Wed, Sep 11, 2019
“Good price if you have the time and patience to wait.”
About ecovia: 7.3 /10
I have never waited so long to get a rental car in my entire life! Over 2 hours, with not many people in line. While I liked the car, it was too big for our purposes, but I was so exhausted from the long wait that I didn't want to exchange the vehicle. I vowed never to rent with Ecovia again! 1 hour into the wait with no movement in the line. Still have not received an explanation or apology for what took so long!
About QEEQ: 8.0 /10

Jonathan

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Economy | Lancia Ypsilon or similar
ecovia
Milan
Italy
Reviewed: Sun, Jul 7, 2019
“Great value car hire and no problems at collection or return.”
About ecovia: 8.3 /10
Car was almost new in perfect condition. Location wasn't obviously a car hire as looked like parking and car wash from outside. At pick up they tried hard to sell unnecessary extra insurance but I think all car hire places do this.
About QEEQ: 10.0 /10
Booking process was simple enough and included all required cover. I just bought excess insurance on top.

Sof

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Economy | Lancia Ypsilon or similar
ecovia
Naples International Airport(NAP)
Naples
Italy
Reviewed: Thu, Jun 13, 2019
“Great experience, with friendly smiles.”
About ecovia: 8.3 /10
Ecovia customer service from start to finish was great, they really do accommodate! Car was great, and was very easy returning. Friendly service, would definitely recommend.
About QEEQ: 8.0 /10
Price compared to other companies was excellent. Will book again!

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