smooth booking process but vastly excessive delays both on pick up and drop off. Disappointing
Gio
Italy
Reviewed: Tue, Aug 27, 2019
About Hertz:6.7/10
I waited just over 2 hours to pick up my vehicle. Then the seat belts weren't set up properly leading to further delays. Despite the best efforts of the staff who were friendly and helpful, they just couldn't cope with the volume of demands placed on them. Also vehicle drop off was a 45 minute wait, very disorganized and not enough staff. again staff were friendly and helpful but overwhelmed with customers to deal with. It was very disappointing and I will NOT choose Hertz again because of this.
“Too much damage was on the car.
The level of the blu was very low for a new car?”
About Hertz:7.7/10
Great car shame that the body of the car had so much damage
About QEEQ:10.0/10
All good
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smooth booking process but vastly excessive delays both on pick up and drop off. Disappointing
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