Excellent rates on older model car which was in good shape

Extremely poor service.

Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t. Car was old, 87000k’s on it and badly damaged all round the vehicle.

Waited in pooring rain 20 mins plus

Yes

Pick up and drop off was extremely prompt and efficient. Photos were taken of the car and a quick check done on drop off. Previously with a different rental company at drop off they went over it in minute detail that gave the impression that any little tiny stone chip would result in a charge but ezu indicated that little stone chip on the front would be considered normal wear and tear so that was comforting to us after our prior experience. we would definately use them again.

Like: Affordability
Dislike: The car was not very clean, especially the windscreen on the inside