The car was nice and smooth. Pick up and drop off was also hassle free

Satisfactory

Convenient pickup and drop-off. A £250 deposit was charged to my credit card and refunded just over an hour after returning the car.

Overall, it was a smooth experience. They tried to upsell a higher model and insurance, but after learning that I already had full insurance from QEEQ and experience with renting cars abroad, they didn't insist. It's understandable as it's part of their sales process and shouldn't be taken too seriously. We didn't get the Grandland but were given an equivalent MG ZS with over 10,000 kilometers. The 1.5 engine felt a bit underpowered, but it was manageable with the manual transmission and generally sufficient for the speed limits in the UK. Overtaking was a bit challenging, but both cars are probably of similar quality. No extra charges for returning the car so far. To ensure peace of mind, take photos and videos of the car inside and out before picking up and returning it, keep the gas receipts, and you should be fine.

As always, I'm satisfied with QEEQ. This time they gave us a brand new Skoda. Although it's manual, it's easy to drive, spacious, and adequate.

Unjustified charges, took nearly a month to resolve, very dissatisfied!