Very satisfied. I booked a Peugeot 208 gasoline car, but the store automatically upgraded me to a Mazda hybrid. The car was new, easy to drive, and fuel-efficient. Saved around 40 euros on fuel during a three-day road trip in southern France compared to my estimate. I'll stick with QEEQ and Budget for future trips to France, as they are both affordable and reliable.

Satisfied

Wait time was way too long. Only a queue of c. 6 people but so slow in processing. Paid extra for a Volvo but was given a Fiat with no alternative.

Had to wait 2 hours in total to get the car even if I booked online. Very low service. Waited one hour and a half standing at queue and only 6 customers in front of me. After this, had to wait another 30min. outside for the car and I didn't get the car I booked.

In 3 out 4 rentals try to up sell. This time even got lower category than what i have booked and paid. Asking the client about the persons and luggage in the car might be ok during holiday season, but then you should adjust the rental fees as well. Otherwise delivery what has been booked! Will focus to book with Europcar and Sixt, which don't push the upselling (in my experience). Counter in Nice had to less staff to handle the long line and they should know it, because it's holiday season.