The reception area is set up like a hotel front desk with 2-3 staff members, mostly of Indian nationality, including those inspecting the cars. Overall, communication was smooth.
the car was not at all clean when we picked it up. when we mentioned it to the staff they said sorry but it was very busy (which it was) and they did not have time to clean the car. It also smelled of smoke. The worse was that it was not sound mechanically. Made a loud revving noise and jerked along whenever the automatic system changed gears. It did not feel safe to drive and we emailed customer care. They responded after 3 days saying to call the local office where we could never get through to a live person. So we continued to drive it always nervous about it. It also guzzled gas to an extent I've never seen before. I asked for some sort of rebate when turning the car in but was told to let head office know. So I'm doing that now and hope you'll respond to our satisfaction. Otherwise we will never used your service again.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Very good
Relevant Reviews on Routes Vancouver Airport
Claude Kipling
-
-
-
-
View more >D.Pilkington
-
-
-
-
View more >V.Harrison
-
-
-
-
View more >B.Ly
-
-
-
-
View more >marlene
-
-
-
-
View more >