bon service ,sur tous points

The store at Avignon TGV station shares the same location with Avis, and the service was very enthusiastic.

The car was better than expected, as it was the next level up, and better for size, but cost more, as size booked not present. Needed to take extra insurance as car larger and more susceptible to accidental damage, so cost increased. However, overall satisfied by service and cleanliness of vehicle. Full set of vehicle options were present and great to use, such as sat nav, parking camera, and cruise control.

Booking platform was easy to use and sort. Vehicle choices laid out well to choose right vehicle from online pages. Quick and efficient collection.

there has got to be a way to fully check in on line and reduce time spend getting the car......always slow

fine, not so easy to get customer service response

Insurance to expensive. Never agan come back to budget for price like this. Car rent 103 € Insurance 89 € !!!!!! And I still not have my deposit back !!! I payd super cover insurance 30 €/day and budget any way took deposit 500€. And now its nearly week and it's still not payed back !!!