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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9969167137
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9969167137
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Search for Routes Car Hire in Vancouver

Customer service at Routes needs work

Reviewed: Wed, Oct 9, 2019
About Routes: 8.3 /10
The car was fine. When we arrived at the airport, the pickup car drove right by us (at the appointed place) without checking to see if anyone was waiting for them. When I called the desk to advise, the lady that answered the phone was rude. At the desk upon arrival to Routes, the gentleman was very helpful, and the woman that checked us in was nice, but overall (other than the main guy) didn't seem to care. When I went back in to check on the blinking oil light on the car, there were 3 people just standing around playing on their phones (the helpful guy was on the phone with a customer), and no one acknowledged us until there were 3 other people in the line as well. Return went a little smoother, and no problems with shuttle back.
About QEEQ: 10.0 /10
Toyota Corolla image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

W.Cammack

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Large SUV | Dodge Durango or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Jan 25, 2020
“Very low cost rental and great quality car”
About Routes: 9.0 /10
Long time for pick up car to collect from terminal, car was not ready when we arrived. Staff were very helpful though! Dropping off was a breeze and driver to airport was amazing!
About QEEQ: 10.0 /10

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Intermediate | Honda Civic or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Oct 18, 2019
“Overall satisfactory experience”
About Routes: 5.0 /10
Yes, I must agree that Routes YVR provides excellent rates as compared with other competitors in market. That's the reason they're people thrive at their location. But but but.. their front office staff is really very pathetic. They treat customers as if we've taken million $ credit from them. Entire staff is so rude that I don't have words to define it. I don't expect them to always have a smiling face but expect them to be polite. If they don't love their job, just quit and let right people manage it. I booked an intermediate car and they gave me Jeep Wrangler. Whooping it's mileage is just 8 kms/litre in city.
About QEEQ: 10.0 /10
Easyrentcars is a very convenient way to book rental cars with comparison of rates among all vendor. I prefer to book via them.

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Sep 25, 2019
“It was an average experience.”
About Routes: 6.7 /10
They gave us an upgrade that we didn’t ask for. At first we thought it was good but then later realized the car was too big and also used more gas. Also we forgot an item at the rental and they were not very helpful at helping us find it at the location and responding promptly about it. We still haven’t found it. Also it a bit inconvenient to take the shuttle out and in of the airport to get the car and drop the car. Also the parking at routes was small so we had to be extra careful going in and out. It was too tight.
About QEEQ: 8.0 /10
It was easy to find the car however it would be nice if it made it clear that the rental company was outside airport while booking.

Sara

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Medium SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Aug 30, 2019
About Routes: 8.3 /10
Lady attended me was so understanding and I think she provided good service. I forgot her name but I hope next time she attends me as well.
About QEEQ: 8.0 /10

J.Aubry

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Jul 31, 2019
About Routes: 2.7 /10
They never want us to drop of. They leave us at 8pm at the rental car with no solution exept to walk and take a train at 20mn with our luggages
About QEEQ: 8.0 /10

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Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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