Excellent

We got off the cruise and hopped on a free shuttle straight to the store to pick up the car. The paperwork was super easy, the car looked great and drove really well. Couldn’t be happier.

It was a great experience.

The service is very thoughtful and user-friendly. The staff are enthusiastic, professional, and efficient. The vehicle is clean and hygienic, offering an excellent driving experience!

This SUCKED I arrived. The budget counter could not find my reservation. Once I show them they then found 2 reservations. They could not figure it out so sent me into the main desk. These people were incompetent. I waited 30 min. Then when they got to me they told me that I had to wait 45 min for a car. Then at 45 min I check and they told me that they had no cars and there were > 10 people ahead of me. I walked over to Avis and book a car. I missed my appt.