Good experience for my first car rental

Fast pick-up and return

I have been given Toyota Yaris instead of the Nissan Note even they have plenty of the Nissan. The car is good clean condition but the engine gives too much noisy sound, it’s not smooth engine as the Nissan. I don’t like the rental company because at the beginning they were forcing me to sign papers that will shoulder accident penalty to my side which I totally refused because I have paid AXA insurance to waive this penalty . The office tried to trick me into this by saying I will have to pay that part of any accident and then I will be able to collect it from the insurance which is not good and not correct . Any way . The car was ok. But the built in GPS is always taking me into the Toll gates which is really costly . I advice everyone to have their own gps system in their mobile or what ever device, Better than the one in the car .

overall experience was very good !

rates are very reasonable

Staff were nice but the car was very dirty you can see stain everywhere which it can easily remove by wet tissue. So I suggested them to clean before releasing to next customer. Pick up are for international flights may confuse to customer as we’re not sure that we get/the right direction to pick up the car.