Easy were easy.... Ezu was frustrating

The staff’s authentic Beijing accent felt very familiar and friendly in a foreign country. They had a great attitude, provided proactive pickup and drop-off services, and the rental process was smooth and efficient. They even provided extras like a charger and phone holder which were not included in the rental information. The car was in great condition. When a problem arose with the vehicle, the customer service lady was very kind and capable, and she looked very professional in person.

Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t. Car was old, 87000k’s on it and badly damaged all round the vehicle.

Car was good condition

Car was as expected. Picked up from airport and checkin was quick and efficient. Polite staff.

Forgot to do pricewatch but did use it on next rental! Good as saved a little. EasyRentCars good provider with quick customer service response

Does not accept AMEX or Debit cards - otherwise easy. Pick up from airport can add 30 mins to time.