The reason it was hard to find the drop-off location was because I don’t understand English, and in Montreal with French it’s even harder. Luckily, after circling around twice, I finally found it.
We booked a mid-sized sedan but ended up with a low-end car without a backup camera. The price difference is huge, but they didn't let us choose, just assigned it directly!
Unwilling to help, for example, no staff were willing to help install the baby seat. In the end, we had to ask the manager. Compared to the service from Hertz in Japan, it's far behind.
Like: The rental car was exactly what I had reserved. Quick, reliant and efficient service.
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