Terrible! Wait and see what further damages be done by EZU upon seeing its "alleged" damage report!

Would highly recommend! The whole experience was great and I would be so happy using them again. Thank you so much!!

Great experience using EasyRentCars.com, especially being able to use the app!

The pick up is a bit further from the airport but it is okay as they come to pick us up in a shuttle. Approximately 7-8 minutes drive from the airport. Some issues with drop off as no staff at the depot so had to wait for about 30 minutes. I rang them and was told that they are dropping off a customer to the airport. If it wasn't for the flight delay, I would have missed my flight.

A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.

Brandon was helpful, but little could he do to expedite the insurance reimbursement.

I was happy with the car and price of the hire. It could have been better if the gps i hired wasnt set in chinese and needed to be changed back to english. By the time i was in the car and fitting it the girl behind the counter had already left the building to drop another customer off at the airport so had to wait for her to come back to sort the problem out and the bloke that was there had dissapeared also only reapearing just before the girl at the office returned. It would be good if i could have left earlier. The level of insurance cover to cover all claim excesses turned out to be through a different company to ezu so if i had to make a claim i would still have had to pay a $3000.00 excess and then claim that excess through the other insurance company if something was to happen I would rather have known about this before booking. Anyway the car went well and was fuel efficent and it did'nt give me any problems so I was happy about that.

Great wee car, economical and nippy. No complaints.