Easy and straight forward

1. We were informed of a 10% service fee when renting the car. 2. The card charge was 20 yuan higher than the original order price. 3. During drop-off, we were asked to pay an additional 37 dollars cleaning fee because some water had spilled on the back seat. We explained that the marks would disappear once the water dried, but they said we should come back after the water dried, which would incur an extra day's fee.

Pagué el coche económico y me dieron una reserva por haber reservado aquí. Excelentes y super atentos.

Siempre es facilísimo reservar y con precios muy razonables.

Hertz Invoice me at drop off 791.63 US$ (16379 MXD) instead of 687.67 US$ as agreed with tour services. I paid 103.87 US$ more as agrred at the reservation.

Hertz Invoice me at drop off 791.63 US$ (16379 MXD) instead of 687.67 US$ as agreed with tour services. I paid 103.87 US$ more as agrred at the reservation.

Todo muy bien, solo las llantas del vehículo estaban un poco gastadas

The car was an older Polo with dents and bruises. Not a mid size car. The rental company did charge us more than the actual rent for an additional driver. Rentover 30 days was not possible. We had to return the car and exchange it to another on day 30 for the last 12 days. Overall the transparency of hidden/additional cost should be improved. But in comparison Hertz was still the most affordable just more than double than was was budgeted.