満足です。

Satisfied

Fine. Smooth at both ends.

First time user. Was initially skeptical, as booked price was considerably lower than others. However, research online calmed my nervousness about QEEQ--lots of positive reviews. And the entire process could not have been smoother. A satisfied customer!

Very satisfied

Initially, we were given an MG, but the trunk was too small to fit four suitcases. After discussing with the company, they offered us a new hybrid Toyota RAV4 since there were no X-Trail cars available. It had only 13,000 kilometers on it and was in excellent condition, very fuel-efficient with an overall consumption of about 5.8 liters per 100 kilometers. The return process was very simple, just handed over the keys after parking, and they didn't even inspect the car. However, they sent me a final invoice and I had to pay a little extra, which was the first time I encountered this. Since the amount was small and they didn't charge for the additional driver, I didn't pursue it further.

Like: The vehicle was almost brand new (only about 2,000 km driven) and had heaps of in-built comforts for the lowest category of car: camera for reversing, cruise control, Bluetooth connectivity, USB charger, estimated mileage report etc. It was easy to drive. The AVIS staff was very friendly. Since I hired the car for more than 4 days in New Zealand, I didn't have to pay a one-way fee because it was waived.