Adequate car. Did what was needed of it

Arrived late at the airport with few people around, the process was quick, and you can decline upsells for insurance/toll fees directly.

I returned the car and there was no one to close the contract. They made a mistake and they extended the contract for 20 days and they charged me for that mistake. I had to call my bank to sort it out. I will never book a vehicle from them!

I have to mention Sandra. One of the most professional car rental desk staff I've encountered and I encounter a lot. She was very upbeat and friendly but with great professionalism. I got a car that was better than what I expected and the vehicle handled great. The return experience was less than purfect but that is largely did to the way Orlando airport parking is structured. Receiving staff were prompt and professional. Thank you Sandra and Budget team. 5 stars.

Very good taste and service as usual.

Great service

Excellent

The time spent waiting to get served at the Budget desk in Orlando International Airport was ridiculous. There were only 3 staff on duty and they spent a long time trying to sell add ons and extras to the customers instead of trying to keep the waiting time down. The car could have been cleaner and there was some slight damage on the car that made me nervous that they might try to charge me for it as nobody comes with you to get the car.

Price drop protector didn't do anything for me.