Outstanding service and very pleased with the car. Fun time

Everything was great, they even provided a map.

Super satisfied with the whole experience from start to finish.

The check-out process was slow, and they kept trying to upsell. Returning the car was very convenient, navigation was accurate, just dropped off the key and left, very efficient.

Pretty good, quite convenient, but Hertz often doesn't provide the specific car you booked. They just give you whatever is available, and the staff checks the system upon your arrival to confirm.

Our fault I guess but the pick up point was not close by Chicago City Centre and our Lyft driver had a little difficulty finding it. Staff at the centre were helpful as when the SatNav arrived the holder for it was not compatible with the unit. One of the ladies gave us her car phone holder which did the job to a fashion but the unit was prone to falling off it. Expected better when paying upwards of $300 for the satnav rental. One big issue for us was that after a few days the car system alerted us to low air pressure on front os tire. I topped it up at an airline but thereafter we we had to top it up each day at the start of our days travels which was a bit of a pain. The car performed well enough though throughout the journey. Car was a Jeep Cherokee and was big enough for our needs.

Can’t fault Easyrentcars.com. Good process and price