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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9044496329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9044496329
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Got an Isuzu MUX instead of Toyota Kluger, pickup counter hard to reach by phone

Reviewed: Thu, Feb 20, 2020
About Europcar: 8.3 /10
We were hoping to get a Toyota Kluger but got an Isuzu MUX instead which has less trunk space. The car was quite new with 5000 km mileage. The off airport pickup counter was a 5 minute drive with the shuttle bus. It took me a long time to reach the branch by phone when i wanted to ask for directions to the shuttle bus pickup point. It took us nearly an hour to get to the pickup counter and get our car. Returning the car in Sydney airport was super fast.
About QEEQ: 10.0 /10
Everything went smoothly. Good deal on the rental, thanks!
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Large SUV | Toyota Kluger or similar

Relevant Reviews on Europcar MELBOURNE TULLAMARINE OFF AIRPORT

Murray Isaac

View more >
Reviewed: Mon, Feb 19, 2024
About Europcar: 6.0 /10
The main issues were with the store. Firstly, the store's location was difficult to find, and their phone was unreachable when we tried to pick up the car. Secondly, the directions mentioned a parking lot, Jetport Airport Parking, which didn't exist. Finally, we had to ask the airport store staff to help contact them, which wasted at least an hour! Additionally, after picking up the car, we noticed damage to the grill, which the staff didn't inform us about (it could have been intentional). Thankfully, I took photos during the inspection, and when returning the car, the store didn't say anything about it.
About QEEQ: 8.0 /10

v.lalwani

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Sun, Jun 30, 2019
“GREAT”
About Europcar: 8.3 /10
JUST WANTED TO SEE IF YOUR STAFF TREATS SAME AS THEY TREAT TO WHITE PEOPLE... WE SPEND EQUAL MONEY
About QEEQ: 10.0 /10
KEEP GIVING US THE BEST PRICE

Alvin

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Large SUV | Toyota Kluger or similar
Reviewed: Mon, Jun 17, 2019
“Will not use europcar anymore, but will use easyrent again”
About Europcar: 3.7 /10
U guys really need to work on ur counter, they are not friendly, slow in responding customer, and ur booking process awfully long. When returning car, no attendance at ur office at 9 am, eventhough clearly stated that office hour 8:00 to 16:00

M.Barton

View more >
Medium SUV | Subaru Forester or similar
Reviewed: Tue, Apr 23, 2019
About Europcar: 8.7 /10
Instructions for finding the transfer bus are not good. We wandered around for 30 mins with bags trying to find the bus pick up spot.
About QEEQ: 10.0 /10

K.Dravitzki

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Feb 1, 2019
“Everything was good but $400 deposit was too much and it hasn't come back to me yet so not good”
About Europcar: 10.0 /10
The hire price was very competitive the car was very goid. Everything was good but $400 deposit was too much and it hasn't come back to me yet Not happy about that.
About QEEQ: 10.0 /10

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