The main issues were with the store. Firstly, the store's location was difficult to find, and their phone was unreachable when we tried to pick up the car. Secondly, the directions mentioned a parking lot, Jetport Airport Parking, which didn't exist. Finally, we had to ask the airport store staff to help contact them, which wasted at least an hour! Additionally, after picking up the car, we noticed damage to the grill, which the staff didn't inform us about (it could have been intentional). Thankfully, I took photos during the inspection, and when returning the car, the store didn't say anything about it.
There needs to be better staffing at the parking so multiple customers can be serviced at the same time. Process is very very cumbersome and needs to be improved significantly.
Thought I was getting a commodore as the ad. suggested only to be told that you don't have commodores.
About QEEQ:10.0/10
I didn't realize the connection between easy and europe, not that it mattered.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Relevant Reviews on Europcar MELBOURNE TULLAMARINE OFF AIRPORT
Jean Coffey
-
-
-
-
View more >William Piers
-
-
-
-
View more >Bhavin Shah
-
-
-
-
View more >Ron
-
-
-
-
View more >P.van Camp
-
-
-
-
View more >