取車快速

No the car didn’t exceed my expectations. Noisy, possibly in the drive train. Rear door sticky to open. I did contact Hertz via the messenger platform (which there response on that was excellent) Only problem their response was “Thank you for that! I have sent a request for our Emergency Roadside Service team to reach out to you directly. My sincere apologies for this inconvenience! -Sam” we didn’t receive a call…. Also, the hire got extended, we will return it this Friday 5th July as agreed. No need to bother getting Roadside assistance onto it now, we’ll put up with it

It's okay.

Good

Much worse than Alamo. I rushed to the airport early in the morning to pick up the car, and while other companies were open, Hertz remained closed. When they finally opened, the procedures were extremely cumbersome. At Alamo, they just checked my documents briefly and handed over the keys. At Hertz, they took forever with unnecessary explanations and upselling, and told me that the tank wasn't full. They gave me the options of either buying a full tank or returning it with the same amount of fuel, which was a hassle and made me go get gas right after leaving the airport. They even charged me a $200 deposit, which hasn't been refunded after a week! The staff at Las Vegas during the return seemed to be from Hong Kong, couldn’t speak Mandarin, had a heavy accent in English, and had a bad attitude. I have no good impression of Hertz anymore. In short, I will never choose Hertz again!

借りる際の手続きもスムーズでした。カウンターの方も親切な対応をしていただきました。

比較がわかりやすく、その後のサポートも色々あり、大変助かりました。