There weren't many people at the store, so we were helped immediately. The only issue was that they gave us the keys and told us the parking spot number, so we had to find the car ourselves, which took us a while.
When picking up the car, there was no staff to accompany me. I had to find the car myself, and no one explained how to use it. The staff told me that since I had full insurance, there was no need to inspect the car when picking it up. However, during the return, the staff conducted a thorough inspection and found a tiny spot under the front of the car, claiming it was caused by me. I really can't agree with that.
I purchased full insurance, but Hertz added another full insurance. I didn't notice and was charged over 200 euros extra for overlapping insurance. I suspect Zuzuche of fraud! Everyone, avoid renting from this scam company. I will be gathering evidence to sue them.
Excellent service! The car is almost brand new, with just over 10,000 kilometers on the odometer!
About QEEQ:10.0/10
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