Dislike: I made a mistake on my booking and it's the worst online company to get hold of anyone to correct my mistake but once I managed to call Euro car in maidstone direct my problem was fixed ...
“Good service, good car, had to rely on the "Best price guarantee" to get the best price”
About Keddy by Europcar:8.7/10
The car was perfect, the only real gripe I would have was, we returned the car early in the morning. We drove to the drop off, but there was no personnel at that time in the morning. But not having returned a car at Bristol at that time, we had no idea that we just drop the key in the box. But there was no instruction to that effect on the rental agreement or on the Europcar booth. Other than that it was all very good
About QEEQ:10.0/10
Price drop protector did not work in this instance, however it did on my next rental. But the "Best price guarantee" does look as if it has been honoured, just waiting for it to be credited to my account. All in all very happy with the process
I booked Passat or similar and Europcar was trying to give me a compact car (Volvo V40), claiming that they don't have anything bigger. After my complains, they offered me Peugeot 3008, which was still way smaller than Passat, but we fit our luggage there (carrying one of the bags on the back seat).
I hate when companies offer something which they cannot provide. I booked my trip ~1 month in advance, so they had enough time to prepare themselves.
On a good side: the car I got was almost brand new - just 300 miles on its meter and it was very well equipped.
“europcar were very good in the execution of keddy by Europcar”
About Keddy by Europcar:9.0/10
Car very good, staff also.
About QEEQ:8.0/10
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