Dislike: I wanted to extend the rental and had a very, very hard time getting an agent to answer the phone. After five calls at three different numbers I finally got directed to the weekend agent who helped me-finally!
Like: I feel like I got the best price available and the car was great. Dislike: I wanted to extend the rental and had a very, very hard time getting an agent to answer the phone. After five calls at three different numbers I finally got directed to the weekend agent who helped me-finally!
The staff at the Hertz location were unreasonable. Arrived at the rental company 10 minutes early, and they tried to charge us for an extra day! Thankfully, the rental platform adjusted the fee for us.
Like: First time traveling so far away from home and the staff helped get us to the correct area of the airport by dropping us off instead of trying to navigate through the garage to the shuttle back to the airport!
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Dislike: I wanted to extend the rental and had a very, very hard time getting an agent to answer the phone. After five calls at three different numbers I finally got directed to the weekend agent who helped me-finally!
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