Excellent

Counter help was friendly but very pushy to purchase amenities, i.e. upgrade care, insurance, etc. I had my personal insurance card, she didn't even look at it and kept telling me if we didn't get the extra coverage and then had a problem we would have to pay rent for every day the car was out of service. She quoted me a rate of about $26 for the additional insurance, I very specifically told her my insurance had full coverage on all rentals, but she kept pushing. When I asked if the $26 was a rate for the full time of rental and not daily, she said yes, it was for the full term. So I caved and purchased it so we could get on with our vacation. I didn't look carefully enough at the contract before signing it and now see that I was billed the $26/day vs. for the entire term. I should have looked more carefully before signing, but she should have been honest with me as well over the terms and cost.

Everything was efficient and friendly - no problem

Great service and very friendly

great website to book the car. easy to use

Arrived at the rental kiosk along with about 20 other people who had been waiting over an hour. We were all PREPAID but they had NO cars for us. This was a disaster.

Like: Was given a wonderful brand new hybrid upgrade that saved me lots of money on gas and served my needs better. Kind and helpful staff.
Dislike: The line was long at pickup... Seating for folks (elderly, parents with little kids, etc. needed)...